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Moderator's dilemma

From Encyc

The moderator's dilemma is a problem with online communities that allow posting of user-generated content. In the absence of Section 230 protections, service providers are faced with two unappealing choices.

Moderator's dilemma

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  • Draconian moderation, exaggeration of mainstream opinions, stifling of dissent, or
  • No moderation at all, lots of trolling, disruption, disinformation, and fringe beliefs
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